At Flagger Force, we take the training of our crew members very seriously. Our Safety-Driven culture pervades every aspect of what we do and is an integral part of how we run our business. The nature of temporary traffic control means that situations can evolve quickly and static safety measures simply won’t do. We take a dynamic view of work zones and ensure that our traffic control professionals anticipate traffic movements and react to situations as they happen.
As an industry leader in traffic control and one of the first organizations to treat traffic control as a career and not simply an afterthought, Flagger Force has the knowledge, experience and size to have a real impact in the safety of road construction and other roadwork zones across the Mid-Atlantic area (including PA, DE, MD and VA). With 1500+ employees and more than 20% annual growth, we continue to lead the industry.
Flagger Force Academy Courses:
Crew Member Training
This is the first course you take a new hire in the field. This is how you become a Crew Member. This course is designed to meet State specific and Federal requirements for:
- Flagging-Our new hires will be trained in proper procedures for controlling traffic safely and efficiently. This course is consistent with ATSSA training requirements which is representative of the industry standard.
- Safety-Our new hires are given in depth training to assist them in learning the proper techniques and best practices to insure their safety, our Clients safety and the motorists we are assisting while on the road. This class is a hour class.
Basic Work Zone
This course is designed to provide instruction covering the steps and procedures necessary to understand and implement Basic Work Zones
- Flagging and Shoulder setups
- Basic Leadership and Client relations training
- All Crew Members submit a self-nomination form stating their interest in being considered for promotion. Those who have demonstrated good working knowledge and adherence to our policies and procedures are scheduled for this training.
- Upon successful completion of the training, the Crew Member is promoted to Crew Leader and as such is eligible to operate a fully equipped company truck and take on the responsibility for setting up safe and compliant work zones.
Crew Member is promoted to Crew Leader and as such is eligible to operate a fully equipped company truck and take on the responsibility for setting up safe and compliant work zones.
Lane Closure and Complex Setups
This course is designed to provide instruction and training for advanced and complex Work Zone setups. Attendees must have demonstrated success in performing the tasks and responsibilities as a Crew Leader before consideration for further advancement. Upon successful completion of this level of training the attendee will have demonstrated the knowledge necessary to perform the following setups in a safe and compliant manner.
- Shifts and encroachments
- Lane Closures
Specialty Equipment Operations Training
This two-part course is designed with specialization in large vehicle operation and safety protocols
- DOT physical requirements and Driver Vehicle Inspection Report training
- Work Zone setup training for Freeways and Expressways
Job Leadership Training
This course is designed to provide existing Advanced Crew Leaders with a deeper and more thorough understanding of complex setup requirements. This intense training is focused on complex and large setups and integrates an increased focus on leadership, conflict resolution and Client relations.
- Leadership training specializing in Client relations
- Conflict resolution
- Personal leadership skill building
- Complex and demanding Work Zone setup training exercises
Work Zone Leadership Training
This course is our most advanced Work Zone and Leadership training instruction offered
- Supervisor skillset training
- Incident Investigation
- Advanced Leadership skillset training
- Multiple State-specific Work Zone training
- Advanced personal leadership skill building
- This training is specifically designed to identify candidates for consideration for advancement to a Supervisory position.
Smith Driving Instruction
This course is a two-part training program encompassing classroom training and on the road observational instruction. The Smith5Keys are five straightforward concepts that are simple to learn, easy to remember and very effective in changing your driving behaviors. It is not an overstatement to say that this training is behavior altering.
- The classroom and on-road training regimen encompass a full day of training stressing the need for all of our employees to drive defensively by practicing the 5 principles of Smith Driver Training which are designed to reduce our vehicle incidents and liabilities.
Introduction to Flagger Force Onboarding
Flagger Force Onboarding for all Corporate and Branch Employees. Topics include Flagger Force Vision, Mission and Values, Flagger Force Leadership and Management, Digital Communication, Self-Discipline and Time Management, Goal Setting, Emotional Intelligence, Flagger Force History, Change Management, Self-Accountability, Team Building and Conflict Resolution, T-Doc Training, Customer Service and overviews of each corporate department. Curriculum includes information from Who Moved My Cheese, Spencer Johnson, The Fred Factor, Mark Sanborn, and QBQ, John Miller. Eight Full Days
Branch Leadership Training
Branch Manager and Assistant Branch Manager training for employees hired to fill these roles. Topics include Field Immersion, Branch Office Immersion, Branch Management Immersion, Corporate Immersion, Leadership Development with a required final paper and presentation. Four to Six Weeks depending upon experience. Curriculum includes information from The First 90 Days, Gary Watkins, Developing the Leader Within You, John Maxwell, and Watch Them Grow or Watch Them Go, Kaye & Giulioni
Professional Leadership & Communications Training
Professional Leadership and Communications Training for Crew Leaders and Advanced Crew Leaders. Topics include Flagger Force Expectations, Flagger Force Vision, Mission and Values, Leadership, Techniques for Communicating, Influencing and Winning People to Your Way of Thinking, Conflict Resolution, Self-Discipline, Ownership, and Teamwork. Curriculum includes information from How to Win Friends & Influence People, Dale Carnegie and Extreme Ownership, Jocko Willink and Leif Babin. 4 hours.
Managing from The Inside Out
A values driving training program for selected employees. Topics include Leadership and Management, Characteristics and Skills for Leaders Managers, 1:1 Coaching, Change Readiness and Managing Change, Delegation and Conflict Management. Seven 3 hour sessions.
One Minute Manager
Provides first time team leaders and managers practical tools for managing people effectively. Discussions center on the One Minute Managing Technique, why it is successful and how to adapt it to the various roles and positions within our organization. Three 1 hour sessions.
Manager in Training
An upper level curriculum designed for high performing office employees interested in gaining an in depth understanding of management and leadership skills as they pertain to all the departments within Flagger Force. The curriculum is self-paced over ten months. This allows individuals to continue with their current position during training. Although individuals will be advised by the Organization Development Department throughout their instruction, employees enrolled in the course are responsible for coordinating the completion of the training with their supervisor to avoid adversely affecting their current job responsibilities. Individuals successfully completing the course will be strongly considered for future management positions within our company.
We know that safety doesn’t happen naturally — it takes a conscious and consistent effort to ensure our employees, construction zone workers and people moving through jobsites are kept out of harm’s way. To instill our safety-driven culture in our traffic control company, we created a unique and effective form of training that is respected throughout the industry.
We created the Flagger Force Academy to offer in-depth safety training. Our elaborate and systematic approach to traffic control safety has several advantages over traditional training programs:
- We offer excellent visibility to safety and reinforce it as one of our core values. At Flagger Force, safety isn’t an afterthought, an addition or a secondary function. It is a pillar of how we run our business — and how our workers approach every work zone.
- We exceed training standards. Up until a few decades ago, traffic control wasn’t considered a career, and it wasn’t particularly well respected. We legitimized it as an important safety function and reminded our clients that our traffic guards are well trained in all aspects of road construction zone safety.
- Our academy offers members across our organization the opportunity to share stories, ideas and best practices. We value the input of every employee and share lessons with every flagger in our academy safety training.
- We offer on-the-job training for all crew members. Our more experienced field leaders and supervisors can share their wealth of knowledge and give useful examples of the importance of safety on temporary traffic control situations.
Safety Affects Everyone
Traffic control safety affects more than road construction workers. The general public passes through temporary construction zones all over the Mid-Atlantic area every day. Our entire Flagger Force team wants to make sure that everyone arrives home safely, and we’ll continue focusing on safety, as we always have, to meet this objective.
“Amy Johnson has been a great point of contact when I call into the King of Prussia Operations facility. She is understanding and helpful when it comes to any questions I have or issues I need addressed. Thank you for being a great advocate for me.”- Dorian Buchanan, Flagger Force Crew Leader, Since 2013