b'W E K E E P O U R C O M M U N I T I E S M O V I N G In the last couple editions of ITZ, we have taken a deep dive into our brand. Most recently breaking down our values from our VVM: Leadership, Integrity, Respect, and Trust. Not only do these values speak volumes to what Flagger Force represents, but they areTRUST tried and true measures of success. What have you learned about yourself and your current role since learning more about them?counting on ourselves and each other to give our bestHow do these values match up with your own? every. single. day. Understanding what makes Flagger Force tick and how we all play a part in that, brings us closer as a teamall working towarda common goal. During the past few months, weve all had to come together and lean on our shared values. Heres a few ways During times of uncertainty, emotions can run high and its hard to trust that youre Flagger Force led values-first during COVID-19. making the right decisions when you dont know what to expect. Though, as we learned in the last edition of ITZ, predictable is not a word used to describe Flagger Force. Our daily tasks are risky, and we need to be able to trust each other. Our promise to give our LEADERSHIPbest every day continues to remain intact. a dedication to willingness, initiative, perseverance, and caring.We showed up. And we will continue to show up every day for ourselves, our families, our clients, our coworkers, our neighbors, because our services not only fuel our business, but our souls.This was the first time we experienced a pandemic on this scale, and as a company, we werent prepared. No one was. You can prepare for risks, like working on or near the roadway, storm response, etc.; however, we all had to learn and adapt as we tackled day-to-day operations with sometimes day-to-day decisions.RESPECTIn times such as these, you tap into your values and put your leadership cap on. With increasing reports of the COVID-19 virusa commitment to honoring the diversity of others with dignity.throughout our service area, our company continued to remain fully operational in order to perform our essential public safety services for our clients and communities, as we would in any emergency. We also needed to make sure that employees werewell-informed on evolving company procedures. Mike Doner, our president and CEO, quickly embraced communication as a priority.At Flagger Force, we interact with different personalities and/or complicated situations In addition to his regular series of video messages, communications regarding policy changes, where to find information, andregularly. With everyone having different viewpoints of the pandemic, we all adapted to statements of encouragement were all shared on the ITZ appkeeping us all informed as changes were made to coincide with the new policies and honored each other by staying socially distant and wearing masks. CDC guidelines.This not only met health guidelines but helped everyone to feel safe on site. Flagger Force takes the health and safety of our communities very seriously, and not only did Flagger Forces leadership stayDuring the past few months, we noticed an uptick in KUDOS on the ITZ app as well as involved and communicative, but all employees stepped up to the plate to fill our essential purpose of keeping our communitiesgeneral comradery and assistance across the board. The FFEAM stream alone saw moving. The dedication of all employees, field employees especially, was evident. You led the traveling public to safety and continued409 KUDO posts and 878 comments just during the month of July. Thanks to your to make an impact in your neighborhoods, supporting integral infrastructure. commitment not just to safety and quality, but to each other, we are stronger than weve ever been. INTEGRITYspeaking and living the truth in an authentic manner.THE LAST QUARTER OF 2020Protecting the traveling public has taken on a new level of importance. As is the situation in most emergencies, people are moreAs we get ready to approach the last quarter of 2020, Flagger Force is proud. Proud distracted than ever. In the case of the coronavirus, folks are dealing with a health and economic crisis that is ever changing. Andof you, proud of where weve come as an organization, and proud of how weve come though there may be less traffic on the roads, the anxiety from the crisis does produce more distracted driving. Its crucial that wetogether as a team. Theres no telling whats in store for the rest of the year, but no stay on our A-game.matter the storm, we will continue to keep our communities movingtogether.As industry leaders, we do the right thing, even when no one is watching. Though our courses were redirected, our commitment to quality and safety never altered. We quickly launched new policies to keep our employees, clients, and the public safer. FLAGGER FORCE CULTURE|5'