b'EMPLOYEE SPOTLIGHT Justin I did step up for Ricardo Cardenas while he was out forFlagger Force ITZ is a helpful resource. Whats one of your three months. I was acting field manager for Northeastern PA,favorite job site stories?as well as still covering my AS duties. I would receive my normalJustin A favorite job site story would probably be pulling up on a phone calls and follow my normal routine as an area supervisor. J U S T I N Z E L L E R S But I would also receive calls from the other area supervisors injob site and having it set up 100% correct, and then you could just Northeastern PA and assist them with what they needed. It wassit there and talk to the employees, see how their day is going. a lot thrown at me at once, but I was able to settle down into thatAsk if they would need a bathroom break or if they would need position and not let it overwhelm me. to sit down for a few minutes. Getting one-on-one time with field employees helps us learn if theres anything else that an area Flagger Force How did you handle it all? supervisor would be able to assist with. Justin What settled me was delegation. I would always try toFlagger Force That sounds like the perfect day. Tell us about one handle everything myself. Then I talked to a few other people,of your more challenging days on the job.and they said if I needed anything, reach out to them. I took theJustin A challenging day would beI would be in Bucks County, advice and reached out to my colleagues. Im grateful for theirPA assisting on a job site. Then receive a call from someone help. That experience helped me grow personallyworking in North Jersey or New York; either needing signs or and professionally. having something happen on site, which would require me Flagger Force How do you approach coaching field employeesgetting out there.after conducting a work zone observation (WZO)? Flagger Force I know were all looking forward to the endJustin My approach is to see where their mind was athow theyof COVID-19. What is the best training youve received forthought the job site should be setup when they did the planning.your position?Then, if it wasnt set up properly, we work together, and I coachJustin The crew member training, work zone leadership was a them on how to arrange the work zone properly. The majority ofgreat help, and onboarding. All of the training classes helped me people are very receptive of what we teach them. They want toto get where Im at today.learn the proper ways. Flagger Force What is something you are passionate about?Flagger Force Thats great! Do you leverage our ITZ app as an AS? Justin Im passionate about my job, helping people on a daily Justin I do use the ITZ app to help with my position. I get a lotbasis, and waking up every day and coming to Flagger Force.of New Jersey questions, specifically through Chat messages.Flagger Force When you are not at Flagger Force, what areIf somebody messages me that they arent sure about how toyou doing?do something for an upcoming assignment, Ill be able to start Area supervisor (AS) Justin Zellers oversees a large portionNew York and PA are similar, but Jersey is a whole other monster!at their job site the following day, or whenever that job site isJustin When Im not a Flagger Force, Im with my kids. I have two of the northeast including New Jersey and New York.For example, a normal 107 setup in Pennsylvania is six signs.running. If we have a job that ends early, we tell the employees little girls: seven and three. Otherwise, you can find me camping, Recently he stepped up as the acting field manager inA normal flagging setup in New Jersey is 12 signs. A Truckto check the Jobs stream for available work in their area. fishing, hiking, hunting, etc. I love doing anything outdoor related.eastern Pennsylvania, taking on those responsibilities Mounted Attenuator (TMA) is required on every state road inwhile maintaining his duties as an AS.New Jersey. Just like Delaware, theres a New Jersey load package. We add the extra signs and stands to the trucks thatFlagger Force Hi Justin, thanks for your time today. Would we send to Jersey on a regular basis.you mind sharing what made you interested in working forFlagger Force As an AS, you are a critical field employee point MORE ABOUT JUSTINFlagger Force? of contact. How does that responsibility shape the AS role? WHOS SOMEBODY THATS MADE A DIFFERENCE IN YOUR LIFE?Justin I was looking for a job and this came across. I figured Justin It shapes the job by the responsibility of receiving thoseMy kids. They made me grow as a person. Once they were born, I had to step up, because they would look up to me. it would just hold me over. It turned into something else. first calls from employees in need of help. If an area supervisor I love it here. I love the atmosphere, traveling from place to doesnt receive that first call, we might not know of a situation,IF YOU COULD MEET ANYONE IN HISTORY WHO WOULD IT BE? place, meeting new people, and assisting.and we wont be able to respond to it. I might be able to fixThe Philadelphia Eagles of the 60s and Flyers of the 80s. Flagger Force Before joining Flagger Force, what were you doing? something right at that moment in time, or I might have to callWHATS THE BEST PIECE OF ADVICE YOUVE BEEN GIVEN? Justin I worked at Temple Hospital sanitizing and cleaning thesomebody else. We can then make sure proper procedures areKeep moving forward, and dont let anybody drag you down. Operating Rooms (OS). Ive seen a whole lot of interesting things,being followed.especially working in the OR. I worked there for 12 years. MyFlagger Force Good explanation. Whats it like working withDESCRIBE YOURSELF IN ONE WORD.mom still works there. I know a lot of people at Temple. different clients? Driven.Flagger Force Were glad youre with us now. Whats it likeJustin Clients are all working either on gas, electric, or any type working as an area supervisor? of road construction, so theyre pretty similar in that way. TheHOW DOES BEING AWARDED THE EMPLOYEE SPOTLIGHT TITLE MAKE YOU FEEL? WHAT DOES IT MEAN FOR YOU? Justin Its fun. Its unique. Its frustrating at times. But overall, itsexpectations vary from client to client as do the setups, so thatsBeing awarded the employee spotlight makes me feel good about myself. Makes me feel Ive been doing my position correctly and I a great position. Youre able to help the field employees. Youreone main thing that I have to consider when working in the threeguess other people also think that too. Its an honor.able to help the clients. Youre able to help the motorists. Istates. For example, in New Jersey, most of our jobs require us actually cover three states and all three states are different to work with state or local police. The client usually calls for the with their traffic controls. police, but we have to let the police know where to sit on the SAFETY MESSAGE QUALITY MESSAGEjob site. With COVID-19 going around, make sure you areIf youre not social distancing, something might Flagger Force How do you manage three states? Flagger Force You recently stepped up to fill the role of fieldsocial distancing from people and wearing happen. We dont want to lose you from the job Justin Very carefully. I read the books just to keep myself manager for the Eastern PA office. Can you describe thata mask.and we dont want you to lose the ability to work.up-to-date on what varies from state to state. A lot varies. experience and how it differed from your typical day?'